Category: Customer Experience

Ricardo Nogueira I Sales Executive, Ebix Latin America Corporate credit analysis has always played a central role in risk assessment, underwriting and surety issuance within the insurance sector. However, in a market increasingly driven by the need for speed, regulatory compliance and operational efficiency, traditional models—based on manual document review, fragmented processes and loosely standardized decisions—have … Continued

LUIS OTAVIO OSORIO I Sales Executive, Ebix Latin America Like other key sectors that drive economic growth and development across countries, the global insurance industry is undergoing a period of redefinition driven by technology. What once appeared to be a polarized dispute between the tradition of large insurers and the agility of Insurtechs has evolved … Continued

By Emellyn Lisboa | Head of Surety and Sales Executive, Ebix Latin America Surety insurance has become a cornerstone across multiple sectors, particularly in supporting large infrastructure projects and transactions that demand high levels of trust. Despite its growing relevance, the onboarding of new partners — brokers, clients, and other players in the value chain … Continued

Mario Nogueira | CEO & Division Head, Ebix Latin America   Digital transformation is reshaping industries around the world — and the insurance sector is no exception. In recent years, insurtechs have emerged as key drivers of this revolution, delivering innovative solutions that combine technology and operational efficiency for insurers and brokers. These technology-focused organizations … Continued

João Victor I Director of Technology and Products, Ebix Latin America   Customer experience has become one of the key pillars for the sustainability and growth of companies — and the insurance industry is no exception. With increasingly demanding clients and a competitive market driven by digital transformation, insurers and brokers looking to stand out … Continued